Everything you should know.

NorthProfit combines store, advertising, payment, and cost data for online merchants in one profit view. Available connections start directly in NorthProfit; other providers are clearly marked as coming soon. Account mappings, OSS analysis, and documents are available for accountant review without direct DATEV transfer.

Traditional BI tools usually require a custom data pipeline. NorthProfit offers guided connections and a profit calculation for costs, returns, and fees. Setup time depends on permissions, data volume, and your cost rules.

No. Your accounting system remains the source of record. NorthProfit prepares profit, OSS, account-mapping, and document data for accountant review; direct DATEV transfer is not included.

Not yet. The Shopify app is not yet published in the Shopify App Store; the release is pending. Existing installations keep working. Request access and we will email you once installation is possible. If you also sell through WooCommerce, Shopware 6, eBay or TikTok Shop (Germany), you can connect those channels today.

Yes, with WooCommerce, Shopware 6, eBay or TikTok Shop (Germany). Available data depends on the platform and permissions granted. Other store systems cannot be connected at the moment; there is no file-based order import. Payments: We read PayPal fees where your shop provides them (for example WooCommerce with PayPal Payments); as long as no actual fee exists, it is estimated and labelled as such. Advanced users can connect their own PayPal REST app. Connecting with PayPal login follows after PayPal partner approval. You enter your own Mollie access token. There is no one-click connection.

The integrations guide you through the currently available shop, ads, and payment data paths. Time to a complete setup, including COGS and accounting, depends on data volume, platform permissions, and your cost rules.

No. NorthProfit imports the history made available by each platform and its permissions. New orders arrive via webhooks, while other data refreshes on a schedule; integration status remains visible in the app.

Yes: via CSV upload, per product variant or from purchase documents in NorthProfit. Missing purchase prices are shown as a gap or an estimate so you can complete them before relying on the numbers.

A developer is usually not required for the available integrations; they use guided OAuth, API-key or credential flows.

With an active plan, work continues without interruption. Without an active plan, paid areas are locked server-side when the trial ends and real metrics are no longer returned. Stored data remains available after reactivation. The trial needs no card, so it does not trigger an automatic charge.

No. The trial is possible without a card.

You can upgrade at any time. Downgrades take effect at the end of the current billing period; annual plans remain active until the end of their annual term.

We have no agency discount and no affiliate program. A firm-only account without its own shop is exempt from merchant billing; clients who granted access can be switched in the firm dashboard. Merchant pricing applies to an own shop or a mixed merchant account. See “For accountants”.

App and database run on servers in Germany (STRATO). External service providers are listed in the privacy policy. For specific services, processors listed in the privacy notice and DPA may process data outside the EEA; the documented safeguards include SCCs and, where applicable, the EU-US Data Privacy Framework.

Connections use transport encryption, tenant data is logically separated, and sensitive credentials are stored with server-side protection. Exports and security-relevant write operations are traceable. Privacy documentation, processors and transfer mechanisms are published; NorthProfit does not give a blanket legal or certification guarantee.

Yes. On every plan from Starter and during the trial you can invite your accounting firm. It gets its own login with read access to the data you share. The organization-wide audit log is an Enterprise feature.

Under Settings → Account you can download account, profile and store master data as JSON. Orders, invoices and approved receipt data are exported from their respective product areas. Account deletion blocks access and starts the documented deletion or anonymisation process; records subject to statutory retention remain protected until the retention period expires.

NorthProfit checks client master data, SKR03/SKR04 accounts, source coverage, and tax status. Open mappings and documents stay visible so the accountant can resolve them professionally. There is no direct transfer to DATEV.

NorthProfit supports DATEV account and format checks, OSS review views, and accountant document lists. Direct DATEV transfer is not included. Approved product data may be available as CSV/XLSX in its respective product area.

A firm-only account without its own shop is exempt from merchant billing, even before a client is linked. Firms can register, invite clients, or wait for an invitation. The account includes the client dashboard, DATEV account review, an OSS review view, a worklist, and staff roles. Merchant pricing applies to own shops or mixed merchant accounts.