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Glossary

The terms you need to understand your profit

Short definitions of metrics, taxes and accounting in e-commerce, with the formula behind them. They match the calculators and articles on this website.

AOV

Average order value

The average value of an order in the period under review. Decide beforehand whether you calculate net or gross and stick to that definition.

FormulaRevenue ÷ number of orders

Attribution

Assigning a purchase to the ad contacts before it. The same order can be credited to several platforms depending on the attribution window, so platform figures cannot simply be added up.

MER vs. ROAS

Blended ROAS

Net revenue per advertising euro

The net revenue of the whole shop divided by all advertising spend, regardless of platform attribution. It is MER without agency and fixed marketing costs.

FormulaNet revenue ÷ advertising spend
Profit calculator

Break-even

Gewinnschwelle

The point at which the contribution margin exactly covers the fixed costs. If the per-unit contribution margin is zero or negative, there is no positive break-even.

FormulaFixed costs ÷ contribution margin per unit
Contribution margin calculator

Break-even ROAS

ROAS at the profit threshold

The blended ROAS at which the contribution margin before advertising just covers the advertising spend. If the actual blended ROAS is above it, advertising pays off on this cost basis.

FormulaNet revenue ÷ contribution margin before advertising
Profit calculator

COGS

Cost of goods sold

The cost of the goods sold: purchase or production including directly attributable packaging. When purchase prices change, the value at the time of sale counts.

Calculate Shopify profit

Contribution margin

Deckungsbeitrag

The net revenue left after deducting the chosen variable costs to cover fixed costs and profit. There are several levels (for example after cost of goods, after order-related costs, after advertising costs); only compare values at the same level.

FormulaNet revenue − variable costs
Contribution margin calculator

Conversions API

CAPI

An interface through which a server reports events to an advertising platform, in addition to the browser pixel. Pixel and CAPI must be deduplicated through a shared event ID; consent and data protection requirements still apply.

Meta CAPI vs. Pixel

Customer lifetime value

LTV

The contribution a customer makes over the period under review. More meaningful than revenue is the contribution margin per customer; the period and cost level must be stated.

DATEV account assignment

DATEV-Kontierung

Assigning transactions to the accounts of a chart of accounts so that the tax firm can take them over into DATEV. NorthProfit checks accounts and format as a working basis; there is no direct transfer to DATEV.

DATEV handover from Shopify

E-invoice

ZUGFeRD, XRechnung

An invoice in a structured electronic format under EN 16931. A normal PDF or a scan is not an e-invoice. ZUGFeRD combines a PDF with embedded XML; XRechnung is a pure XML format.

E-invoicing obligation 2025–2028

GoBD

The German principles for the proper keeping and retention of books, records and documents in electronic form. The whole process must, among other things, be traceable, complete, correct, timely, orderly and unalterable.

Accounting software for e-commerce

Margin

Handelsspanne

The share of the net selling price that remains after deducting the purchase price. It is calculated on net prices because VAT is not income.

FormulaGross profit ÷ net selling price × 100
Margin calculator

Markup

Kalkulationsaufschlag

The gross profit as a percentage of the purchase price. A markup of 100% equals a margin of 50%.

FormulaGross profit ÷ purchase price × 100
Margin calculator

MER

Marketing efficiency ratio

Net revenue divided by total marketing costs across all channels. MER shows overall efficiency but on its own says nothing about cost of goods, fees, shipping or returns.

FormulaNet revenue ÷ total marketing costs
MER vs. ROAS

Net profit

Nettogewinn

The profit left after all attributable costs: cost of goods, shipping, payment and platform fees, returns, advertising and the defined operating costs.

FormulaNet revenue − all allocated costs
E-commerce profitability

Net profit margin

Nettomarge

Net profit as a percentage of net revenue (excluding VAT).

FormulaNet profit ÷ net revenue × 100
Profit calculator

Net revenue

Nettoumsatz

Revenue excluding VAT and after allocated refunds. It is the comparable revenue base for margin, contribution margin and ROAS metrics.

OSS

One-Stop Shop

The special taxation scheme through which sales to private customers in other EU countries are reported centrally to the BZSt. An OSS report prepares the data; the filing itself and the professional review remain separate.

OSS for Shopify

Payout

Auszahlung

The collected payment from a payment provider or marketplace. A payout combines many transactions, fees and refunds and should be traceable to its individual items.

Return rate

Retourenquote

The share of returned orders or items in the period under review. Decide whether you count by orders or units, and look at the rate per SKU rather than only on average.

FormulaReturned orders ÷ orders × 100
Shipping and returns in your margin

ROAS

Return on ad spend

The revenue credited to a campaign or platform per advertising euro. ROAS depends on the platform's attribution rules and is not a complete profit calculation.

FormulaAttributed revenue ÷ advertising spend
MER vs. ROAS

SKR03 and SKR04

Standardkontenrahmen

The two common DATEV charts of accounts for bookkeeping in Germany. Which chart applies is decided by the accounting firm; the account assignment has to match.

Working with tax advisors

SKU

Stock keeping unit

The unique identifier of an item variant in the warehouse and in the shop. Costs, returns and margin can be evaluated more precisely per SKU than as an average across all products.

See the terms in your own numbers

Calculate with your own values or try NorthProfit free for 14 days. The integrations page shows which sources can be connected.