Viewing and downloading invoices
Where your NorthProfit invoices are, how to filter them by period and download them.
You find your NorthProfit billing under Settings → Subscription (“Abo”). There you see plan, payment route, status and the next steps.
What we invoice you for:
- The monthly or yearly subscription of the plan you chose.
- On plan changes: pro-rata amounts, if the payment provider shows them before confirmation.
- No hidden setup fees.
Payment route:
- Shopify: your subscription runs through Shopify and appears there in billing.
- Stripe: card, SEPA and invoices run through the secure Stripe checkout or the customer portal.
Changing billing details:
- Open Settings → Invoices & tax (“Rechnungen und Steuer”) to maintain company, address, VAT ID and billing contact.
- Changes apply to future invoices. For GoBD reasons we do not change invoices already issued retroactively.
Mistake in an invoice?
Write to billing@northprofit.eu with the invoice number, company and a short description. We will review the case and tell you whether a correction or a cancellation is needed.
Special cases such as Enterprise, annual prepayment or VAT ID questions: billing@northprofit.eu.
More articles
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Choosing or changing a plan
Where you change your plan, what happens on a downgrade and how annual payment ends.
Managing the trial
What happens after 14 days and how you keep working with your data.
Deleting your account and exporting master data
How to download account master data and delete your access safely.
Trial, plan & payment route: how billing works
Try for 14 days, then choose a plan: Shopify merchants pay through Shopify, everyone else through Stripe.
Managing password, team & access
Change or reset your password, assign team roles and set up read access for your tax advisor.